At ElectroPowerWay, we request all customers to carefully check and confirm all product details before placing an order.
1. No Return or Exchange
All products are sold on a No Return and No Exchange basis. Once an order has been confirmed, it cannot be returned or exchanged due to a change of mind, incorrect selection, or any other reason.
2. Order Confirmation
Customers are requested to carefully confirm the following before placing an order:
- Product model
- Specifications
- Size
- Voltage
- Quantity
- Compatibility
- Other product requirements
Please place your order only after confirming that the product is suitable for your requirements.
3. No Warranty or Guarantee
No warranty or guarantee is provided on any product sold by ElectroPowerWay. Customers should purchase products only after carefully checking their requirements and product specifications.
4. Product Photos and Checking
Before placing an order, customers may request product photos where available.
Customers may also request that the product be checked before dispatch, subject to availability and feasibility.
5. Incorrect Product Selection
If a customer orders the wrong model, specification, voltage, size, quantity, or an incompatible product, the product will not be eligible for return or exchange.
6. Check Before Ordering
If you have any doubt regarding a product, its specifications, compatibility, or suitability, please contact us and confirm the details before placing your order.
7. Refund
As our products are sold on a No Return and No Exchange basis, refunds will generally not be provided for confirmed orders, except where required by applicable law.
